Warranty Claims

Thank you for your interest in The RoomStore. Please use the form below to contact our Customer Service Department with your questions or comments.

 

In order to provide you with the best customer service possible, please fill out the form below.
 

THE ROOMSTORE 5-YEAR PROTECTION AND EXTENDED WARRANTY PLAN
** TO BE FILLED OUT ONLY IF YOU HAVE PURCHASED THE ROOMSTORE EXTENDED WARRANTY**     * Denotes Required Information
Warranty Claims
 
Full Name *
 
Home Phone Number: (xxx) xxx-xxxx *

Warranty Registration Number: *

(Located on bottom right hand corner.)

 
Work or Cell Phone Number: (xxx) xxx-xxxx

Is this the way your name appears on your sales receipt?
(If no, you must enter the next 3 fields below.)
Yes    No

Sales Receipt First Name
 
Sales Receipt Last Name
     
Sales Order Number
(11 digit # upper right hand corner)

Address: *

 

Apartment Number:

City *

 

State

Email Address: *

 

Confirm Email Address: *


What item is affected?

(Sofa chair, table, etc.)
 
What type of damage?
How did this happen?
 
What is the stain?
When did this happen?
 
How large is the stain?
Did you attempt to remove stain?
Yes  No
 
Where is the stain located

(Seat cushion, arm, back of chair, etc.)
If yes what did you use?
   

Please review all questions before submitting this form