Customer Testimonials: (For privacy purposes, The RoomStore has abbreviated the names of our customers and employees in the testimonials below)
I would like to say i am so pleased that I used you guys to buy my brand new bed.
Your proud consumer. Katie - Mesa, AZ
I just wanted to comment on one of your staff, "M.", who came to make a repair on a chest of drawers for us ... One of our drawers was missing a runner and he came to install it. While he was here, we asked if he knew how we could make all our drawers slide more easily. He said the only way was to grind down the glides on the bottom of the drawers. He tried a few drawers and just said, "That ain't right", and proceeded to work on each drawer himself. He stayed at our house close to an hour going above and beyond just to make us happy with our furniture. We'll certainly come back to the Roomstore and recommend it to our friends because of "M."s outstanding customer care. Please pass on our thanks! L.D.K. - Surprise, AZ
(We) would like to extend our gratitude to "E." at the Room Store for providing us withoutstanding customer service during our visit. He was attentive to our needs without being pushy. We had a good idea of budget and we knew wanted a bedroom set and living room set, so,with his guidance we picked out some lovely pieces. "E." approved our finance application for $6400, but after we saw the bottom line, we knew we just couldn't afford it on (my husband's) police sargeant salary. We explained to "E." that we could only purchadse the living room set and he was just great about it. I know we caused him extra work, and yet not once did he complain or belittle us. Thanks "E."! S.W. - Arizona City, AZ
I purchased my complete set of living and dining room furniture from the Roomstore. I am very happy with the quality of my furniture and the prices were very reasonable. It was delivered promptly and when I had a problem with a dining room chair, they sent a repairman out right away. E.H. - Glendale, AZ
I am writing to in regarding a sales person in your Glendale store. His name is "S." and he helped me yesterday. I made the unfortunate mistake of buying a sofa from the small shop next to your store in Feburary and I still don't have my sofa, even though he has my money and won't give it back. "S." was very kind and very much a gentleman and showed me all around the store and helped me find the sofa I want. He was never once pushy or rude. I do want desperately to buy the sofa from "S.", he was so very kind, but until I get my money from the shop next door, I don't know if that will happen. I have worked retail my entire life and know that people only take the time to write when they are upset, so I wanted to write to show my appreciation for "S." I feel he deserves some sort of recognition for his outstanding service. Thank you. D.M. - Glendale, AZ
Great place for great furniture!!! I had a great experience at this store!!! Just moved to Phx and filled my entire house with beautiful furniture for less $$$ than any other of the Phx-based stores I shopped. Even better than web-purchase, too... because I was able to sit, feel, and see accurately, how the products looked. My salesperson, "M.", was extremely helpful and friendly... thanks "M."!!! Delivery was on time and I financed the entire purchase with 0% interest. I'm very excited about my new home and this has made it even better. Thank You RoomStore! I will definitely purchase again..." S.B. - (town withheld), AZ
We are so happy with our new couch. We had problems that were resolved without hassel. Great Sales, Great Delivery, Great Customer Support, Great Everything!!! Thanks for making our holidays special. K.B. - Phoenix, AZ
We are sending this note to thank you for the service we recieved in referance to the flaws to our cocktail and end tables. We took delivery of our replacement tables last evening and are both thrilled with the new ones. Most of all we want to thank you and the staff at the Superstition Springs store. Everyone was pleasant and more than anxious to assist us in the matter. Because of the great service we will continue to shop and buy our furniture at The RoomStore, and will be glad to refer friends and family.
Sincerely, P.B. - Queen Creek, AZ
I just wanted to drop a note about "K." who works in the Scottsdale location. I came in looking for a bedroom set to surprise my wife for her 40th birthday present. I ended up special ordering a set from Broyhill. "K." did an awesome job on getting the set delivered within 3 weeks of me ordering it. "K." deserves recognition for not only taking a lot of time with me when I initially came in, she also did a great job after the sale. I will definately be using you all in the future for all my furniture needs. S.P. - Phoenix, AZ
Competitive pricing, quality name brands and helpful staff that wants to maximize your dollar all added up to make my experience (at The RoomStore) a winning one! Delivery was fast, affordable and (I) got exactly what I wanted. Sales people worked to help me find what I wanted while staying within my budget. Will definitely come back as my budget expands to finish furnishing my new place!
(name withheld) - Phoenix, AZ